RETURNS/REPAIRS
Returns policy
We accept refunds on items that have arrived damaged. This can only be applied within 7 days of receiving the item.
We also offer a repair service in which you pay to have your item returned to us and we will repair it and return it to you free of charge.
Repair service
We offer a free repair service if your item ever gets damaged. Just email us with a photo of your damaged item and we can let you know if it’s something we can repair. If we can, then we will provide you with a shipping address for you to send the item to.
Please note that items such as rings/broken pendants are less likely for us to be able to repair.